coastsideIT SERVICES

MANAGED & CO-MANAGED IT · COASTSIDE & BAY AREA

Enterprise managed IT.
SSO, IAM, and a clearer way to work.

Keep people, devices, and business applications working together. Coastside IT Services helps your organization plan and manage access, support daily operations, and make changes with clear ownership.

Discuss your IT environment

PEOPLE, DEVICES & ACCESS

Support the work.
Manage the access behind it.

Bring ongoing IT administration and identity projects into one plan, whether you need support alongside your internal team or help managing a defined set of systems.

01 / MANAGED IT OPERATIONS

Give everyday administration an owner.

Coordinate user support, account and application administration, device inventory, scheduled maintenance, and vendor follow-up. Document responsibilities, support windows, escalation contacts, and the work included in your service plan.

02 / SINGLE SIGN-ON

Connect apps to your identity provider.

Single sign-on (SSO) lets people use their organization’s identity to access connected applications. Review app compatibility, configure supported SAML or OpenID Connect integrations, and test sign-in, session settings, and recovery with a pilot group.

03 / IDENTITY & ACCESS MANAGEMENT

Give people the access their role needs.

Identity and access management (IAM) covers who can use which systems and under what conditions. Organize groups, roles, access approvals, and periodic reviews. Review administrative privileges and temporary access for contractors.

04 / USER LIFECYCLE

Plan for arrivals, role changes, and departures.

Document onboarding and offboarding across accounts, groups, devices, and applications. Where supported, use SCIM provisioning to automate account changes, then verify the result—including access removal when someone leaves.

05 / ENDPOINT ADMINISTRATION

Keep track of the devices doing the work.

Plan device enrollment, mobile device management (MDM), configuration, software deployment, and update schedules. Review inventory and encryption settings, and document how equipment is assigned, supported, and recovered.

06 / MFA & ACCESS POLICIES

Build checks into the sign-in process.

Plan multifactor authentication (MFA), account recovery, and supported conditional access policies. Test changes in stages, review exceptions, and document emergency access so policy changes do not leave the team locked out.

ACCESS CHANGES WITH YOUR TEAM

A new hire.
A new role.
A clean handover.

Connecting an app for sign-in is one part of access management. The account, its permissions, active sessions, and assigned equipment also need an owner throughout the employee lifecycle.

Review your onboarding and offboarding process
  1. JOIN

    Start with approved access

    Prepare the identity, required app accounts, role-based groups, device setup, and MFA enrollment before the person starts work.

  2. CHANGE

    Adjust access as responsibilities change

    Review the new role, add approved permissions, and remove access that is no longer needed. Record who approved the change.

  3. LEAVE

    Verify the offboarding steps

    Follow the approved plan to disable accounts, revoke supported sessions and access, transfer business-owned work, and recover equipment.

WORK WITH YOUR TEAM

A defined scope.
A documented environment.

For enterprise teams, clear responsibilities matter. We agree on the systems, access, approvals, and support arrangements before taking on the work.

  1. Assess and prioritize

    Review your identity provider, applications, devices, existing licenses, and current workflows. Identify dependencies and agree on a practical starting point.

  2. Pilot and roll out

    Plan a small test group, change approvals, recovery steps, and staff communication. Expand after checking the agreed sign-in and access scenarios.

  3. Maintain and review

    Keep configuration notes and support contacts current. Schedule access and environment reviews, track open issues, and agree on the next improvements.

CONNECTED TO THE REST OF YOUR BUSINESS

One plan for the systems
your team depends on.

Connect identity and endpoint administration with the network, collaboration tools, and workflows people use every day.

Business networks & Wi-Fi

Plan the wired and wireless connections behind your team, locations, business devices, and guest access.

Explore business networking

Cloud apps & collaboration

Coordinate account access, business email, shared files, application ownership, and vendor support with your identity plan.

Explore business IT services

AI adoption with clear access

Choose an initial workflow, review what information an AI tool receives, and define access and human review steps.

Explore AI adoption

COMMON QUESTIONS

Start with the right scope.

Can you work alongside our internal IT team?

Yes. A co-managed engagement can cover a defined project, platform, or set of ongoing tasks while your internal team retains its responsibilities. We agree on ownership, approvals, documentation, and escalation paths together.

Can we begin with an SSO or IAM project?

Yes. We can start by reviewing a specific set of applications, your identity provider, and an access workflow. Compatibility, licensing, and the pilot scope are checked before planning the rollout.

Does SSO also remove application accounts when someone leaves?

Not by itself. Sign-in and account provisioning are separate parts of the setup. Offboarding needs a defined process for the identity provider and each application, using supported automation where available and checking that access was removed.

What is included in ongoing managed IT?

The service plan defines the systems and tasks covered, support windows, maintenance responsibilities, vendor coordination, and escalation process. We review your needs before agreeing on scope and pricing.

COASTSIDE & GREATER BAY AREA

Make your next IT change
a well-planned one.

Tell us about your team, applications, and the access or support challenges you want to address.

Plan your managed IT or identity project