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coastsideIT SERVICES

MANAGED & CO-MANAGED IT

One plan for your people, devices, and access.

Ongoing administration and enterprise identity projects for growing teams. Work with us directly or alongside your internal IT team, with responsibilities agreed in advance.

Tell us what you need

HOW WE CAN HELP

Give everyday IT a clear owner.

Support daily operations and plan access changes together.

01 / ONGOING SUPPORT

Know who handles the work.

Coordinate user support, app administration, device inventory, maintenance, and vendor follow-up within an agreed service plan.

02 / SIGN-IN & ACCESS

Give people the access they need.

Plan single sign-on (SSO), identity and access management (IAM), multifactor authentication (MFA), role-based permissions, and access reviews.

03 / EMPLOYEE CHANGES

Prepare for arrivals and departures.

Document onboarding, role changes, and offboarding. Coordinate device management (MDM), account provisioning, equipment recovery, and access removal.

A PRACTICAL APPROACH

Review, test, and maintain.

Define the systems, approvals, support windows, and recovery arrangements before making changes.

  1. Map the environment

    Review your identity provider, applications, devices, licenses, and the work your team already handles.

  2. Pilot the changes

    Test sign-in, permissions, and recovery with a small group. Confirm approvals and staff communication before expanding.

  3. Keep the plan current

    Document configuration and support contacts, review access, and track the next improvements.

COMMON QUESTIONS

Common questions

Can you work alongside our internal IT team?

Yes. A co-managed engagement can cover a project, platform, or set of ongoing tasks. We agree on ownership, approvals, documentation, and escalation paths together.

Which identity integrations can you help with?

We review supported SAML or OpenID Connect sign-in, SCIM account provisioning, MFA, and conditional access policies. Compatibility, licenses, and recovery options are checked before rollout.

Does SSO remove an employee’s application accounts?

Not by itself. Sign-in and account provisioning are separate. Offboarding must cover the identity provider, each application, supported sessions, and assigned devices, with access removal checked afterward.

COASTSIDE & GREATER BAY AREA

Plan your next IT or identity project.

Tell us about your team, applications, and the support or access changes you need.

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